Bilingual EN / ES, in real time
Every caller is greeted and understood in English or Spanish — no menus, no “press 2”, no wrong-language dead ends.
Bilingual EN / ES · Answers 24/7
The bilingual receptionist that never misses a call.
PalmLine answers every inbound call in English or Spanish, books, reschedules and cancels appointments straight into your real calendar, and hands off to a human the moment it matters — day or night.
+1 (305) 555-0128·always on
Incoming call00:12
Caller · ESHola, ¿tienen cita para una limpieza este viernes?
PalmLine¡Claro! Tengo el viernes a las 10:30 a. m. o 2:00 p. m. ¿Cuál prefiere?
Appointment booked
Fri · 10:30 AM · Cleaning · Google Calendar
Built for appointment businesses
- Medical
- Dental
- Optical
- Salon
- Spa
- Auto repair
A full front desk, minus the missed calls.
PalmLine handles the repetitive calls end to end and escalates the ones that need a human — so your team stays focused on the people in the room.
Answers 24/7
Nights, weekends, holidays and call spikes. PalmLine picks up on the first ring so no opportunity rolls to voicemail.
Books, reschedules & cancels
Real availability and real writes into your own calendar — appointments land where your team already works.
Warm transfer to a human
When a call needs a person, PalmLine hands off smoothly with context, instead of leaving the caller stranded.
After-hours callbacks captured
Out-of-hours requests are logged with name and number so your team can follow up first thing — nothing slips.
Store-nothing, PHI-conscious
A privacy-first posture built for healthcare-adjacent work: we minimize what we keep and never repurpose caller data.
How it works
Three steps, start to finish — no app for your callers to install and no new number for your team to learn.
Step 1: The caller dials
A patient or customer calls your existing number — during the rush, after hours, or while your team is with someone else.
Step 2: PalmLine answers in their language
It greets them in English or Spanish, understands what they need, checks live availability, and confirms the details naturally.
Step 3: It books into your calendar
The appointment is written straight into Google, Microsoft, Square, GoHighLevel or Calendly — and a human is looped in if needed.
Connects to the calendar you already use.
PalmLine writes appointments into your existing tools — no data migration and no new system for your front desk. Booksy users connect through Google Calendar.
- Google Calendar
- Microsoft
- Square
- GoHighLevel
- Calendly
- Booksy
Stop losing bookings to a ringing phone.
See PalmLine answer a live call in English and Spanish, then book it into your calendar — in minutes, not weeks.
Get a demo+1 (305) 555-0128